This isn't the most attractive vermicompost bin on the market. It feels more like it is a no-non-sense worm composting machine. The VermiHut is excellent for a spare room or closet but is unlikely to fit into most decors.
One issue I ran into, and many reviewers ran into, was the worms trying to escape. Overall this was a straightforward fix. Leave the lid off for a little while.
I read on message boards that people drilled additional holes in the top of the unit to increase airflow. It didn't seem necessary to do this in my case.
Otherwise, the only complaint is that the trays don't securely adhere to the base. With time the trays will stay put with gravity. However, I worry for people who have toddlers or large pets that could knock the whole thing over.
These 'issues' are minor. The VermiHut is an excellent investment if you are looking to increase your composting ability.